Your username is the email address that you used when you created the account. You should have received a Member Portal Welcome Email with your registration confirmation at that email address. The email will be from Veyo. If you have not received this email, please contact us at email@example.com. When sending an email, please include your name and health plan information to help us better assist you.
Your password was set at the time of account registration. It must be 6 characters long and include one uppercase letter, one special character (such as *, &, or $) and one or more numerical digits. if you need to reset your password, tap Forgot Password to receive an email to reset it. More information on resetting your password can be found HERE.